How to Use Social Media And Stay Couth
If you ask any expert how to use social media, they will probably tell you it comes down to two verbs: "listen" and "engage." I'll add "think."
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Feb 2015
20
Oct 2011
Subtext: “Real” Listening in Social Media
Listening in social media isn't just about hearing what's being said. It's also about hearing what's not being said, or the subtext.