I always wondered when it would happen and, last week, it finally did. I’m talking about that moment when your social media and real worlds collide.
Leaving on a jet plane
I left last Thursday morning for Social Slam, via a direct flight from Dulles to Knoxville. While waiting at the gate to board the flight, a woman came up to me, clipboard and pen (maybe it was a pencil, I don’t remember) in hand. She asked me where I was flying to. Quite frankly, I was taken aback.
Who was she? Someone doing a survey? Someone looking for donations to a charity? A scam artist? How did she get through security if she wasn’t a passenger herself?
I was so taken aback that at first I just said, “Excuse me?”
She repeated the question. I replied. Then she asked if I would participate in some kind of survey they were doing of travelers. I still don’t know who “they” were, because I didn’t ask… but I was right about the survey bit!
But still… how did she get through security? Do they allow that, giving random survey people access to boarding areas? Isn’t that a security hazard?
I hesitated, because she was an older lady, and I really didn’t want to be rude to her. At the same time, the clock was ticking, and the last thing I needed was to get stuck in a conversation about my traveling (or other) habits, when the flight would start boarding at any moment.
So I said – I think politely – “Well, my flight’s about to board, so I’d really rather not, but thank you anyway.” She smiled, said OK, and moved on.
Phew. Potentially weird conversation averted and, in fact, it couldn’t have been more than a couple of minutes later that our flight started to board, so I was not made a liar.
“I know you!”
Not that much later, we landed in Knoxville, where Gary McCormick, former PRSA Chair and who has made an appearance at WUL, very kindly picked me up at the airport and drove me to HGTV headquarters (he works there, and did you know they were in Knoxville?) to give me a tour, which was just marvelous.
Once Gary dropped me back to the hotel, I ran straight into Dino Dogan, who had just checked in, and met Brian Vickery for the first time (who had to keep putting me back in the elevator because I’d keep getting out on the wrong floor). Then, literally after dropping my bag in my room and freshening up, came back down to the lobby where we’d all agreed to meet before heading to the pre-event tweetup.
As introductions were being made, I shook hands with Jonathan Barrick. As I did, he exclaimed and said, “Oh, you were on my flight! I was sitting right by you when that lady came up and asked you to do the survey!”
That was it. That was The Moment.
When someone I kinda knew from social entered my very real world, saw me functioning as I really do, in a completely “non-social media” setting. He could either have walked away thinking I was a complete beeyaatch, or that yes, the social persona was a decent enough precursor of the actual human behind it.
I think – and certainly hope! – it was the latter. Because I think the online me is pretty much the offline me; it’s just that there are shades you see offline that you can’t see online because of the differences in dimension. But of course, I don’t know how others perceive me (which is why Bill Dorman’s post from yesterday was so interesting).
Your turn
If this hasn’t happened to you yet, believe me, it will. And all I can say is, you better hope who you are in real life is who you’re portraying in social media, because if the twain ain’t meeting, your fame will definitely be fleeting.
I know. That’s a really bad rhyme, but perhaps it made you smile. Or groan. Probably groan.
But now that I’ve given you a good laugh, or a bad groan, will you tell me… have you already had Your Moment? If so, where/when was it? How did it go? Please share, I’d love to know.
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3rhinomedia markwschaefer Many thanks for sharing and tlfernandez I’m so glad. :)
My pleasure always happy to share great content! shonali markwschaefer tlfernandez
3rhinomedia :)
markwschaefer shonali You know that’s happened to us markwschaefer
arkarthick shonali Good morning Karthick, TY for the RT, have a wonderful day!!
janlgordon My pleasure, Jan! Have a wonderful day too… shonali
adamtoporek Thank you Adam!
SMopenkitchen Thank you so much!
[…] That moment when the social media and real world collide by Shonali Burke […]
LoriGama janlgordon Soulati Many thanks for sharing!
shonali My pleasure, Shonali! Very interesting article. :-) cc janlgordon Soulati
I had a similar situation occur, and I, too, was quickly recapping my actions afraid that I may have said or done something inappropriate. Of course, I hadn’t, but it’s that one moment when it’s a bit weird and a little disquieting. I think we need to get used to it, though, as it’s certainly the way of the future (er, present) ;).
Hope you have a great weekend, Shonali!
tressalynne I know! You go through it in your head and go OMG OMG OMG please let me not have been a meanie! But that could never be you, Tressa. You’re far too nice.
Great observation, Shonali. I used to sing worship team for a church of about 4,000 people. I was flying out of DIA, and I was checking in. The person wraps up the check-in, and she says “I love your singing”. The lady in the line behind me says “me too”. Then I’m on the moving walkway and a guy makes a similar statement.
If I had been brusque, impatient, or inconsiderate…I’d have blitzed all of that good will.
We gotta work on being consistent with our personas. And if we are going to work at it…we may as well make it a caring, charitable, high integrity one – right?
dbvickery Wow – that’s so cool! You had this little band of groupies traveling with you! Oh, I love your singing too. :)
Shonali, I am SO GLAD that I did FINALLY get to meet you
this year at SoSlam. (You were so kind to ask about my husband’s work with
Animal Friends. I would love to give you a tour if you make it to Pittsburgh.) I agree with @rhogroupee that SoSlam more than
any other conference that I have attended creates those collisions (accidental
or purposeful) and that is one of the BEST things about it. I also find that it helps me to remember
people when I meet them IRL particularly if I “know” them on social and they DO
meet expectations.
pmswish I’m a sucker for our four-legged friends. ;) It was terrific to meet you too and OMG I would LOVE a tour if I get to Pittsburgh… I haven’t been there in years, and it’s such a beautiful city.
I think you made a really good point about how knowing people on social helps you to remember them IRL – it definitely does! I’ve gotten to the point where I first make the online connection in my head – e.g. if someone introduces themselves by their Twitter name, there is a much higher likelihood of my knowing who they are, particularly if we’ve interacted a fair amount online – as KristenDaukas pointed out.
mlaffs LOL, did you really? I’m proud of you!
shonali YES two minutes after I read your article, someone tried to panhandle in the coffee shop where I’m working
mlaffs *In* the coffee shop? Oh boy. That takes some doing. I was going to say, “Well, there’s SF for you,” but I’ve seen it in DC too.
shonali to be fair, the door is propped open and I’m sitting near it.
Kato42 SpinSucks bekdavis kyleplacy IanCleary Many thanks for sharing!
I had a similar moment at a conference recently. Another attendee and I connected through Twitter and were having breakfast down the street before the last day. The woman at the next table leaned over and asked “Are you Helene and Crystal?” We had both had plans to meet with her later in the day and our breakfast turned into an impromptu meeting of three. It was a great bit of serendipity and I think provided a much more chill and personable meeting than if we found each other on the busy floor at the conference.
Being authentic is such a crucial part of social media as far as I’m concerned. As long as you’re being authentic, you shouldn’t be afraid of a disconnect between your social self and your IRL self.
thatgirlcrystal That sounds awesome – that’s the best kind of impromptu meeting, isn’t it? Which conference was this?
Shonali It was the Launch Conference at the beginning of May. Great environment.
This is a great reminder for all of us who have a social presence, but also a reminder that we should be genuine and transparent on social networks, just as we would be in-person :) As I was reading this post, I said out loud – to no one in particular – ‘Shonali is so funny!’ I especially laughed at the ‘beeyaatch’ reference, which, would never be how someone would describe you!
Strong and opinionated is always a good thing in my book :) Can’t wait to meet you IRL – hopefully very soon! I will definitely give you a hug; handshakes are for strangers!
Happy Friday!
Best,
Lisa
Cision NA Well, you haven’t seen me behave like a beeyaatch. ;) But I don’t think I’m one very often, if at all (at least, that’s what my husband says). A schoolmarm, a “mom,” perhaps, but not the other. I can’t wait to meet you IRL either, Lisa – thank you so much for stopping by and I hope you had a great weekend!
I was JUST telling this to one of my staff members yesterday! When you’re in social (either for fun, business or both) there will be times when someone introduces themselves to you and you have NO idea who they are until they say “I’m so and so on Twitter” and then you’re all excited. It’s also taught me to watch what I say and do in public because you never know when someone’s around that is “hiding” behind that SM front :)
Loved meeting you and loved your panel on disasters. Actually REALLY glad that I left the break out I started in because it was the best part of the day for me.
KristenDaukas I started experiencing the Twitter thing a while back and that always strikes me as funny (and it’s nice too!)… but this was the first time that someone from Twitter (kinda weird to say that, as if it’s a faraway land… oh wait, it is ;)) saw me, unbeknownst to me, in a public setting. Just imagine if I’d behaved badly… how horrid that would have been!
And thank you so much – and ditto! Are you serious about the panel? Wow – that’s a huge compliment! FYI annedgallaher kfreberg
Shonali KristenDaukas annedgallaher kfreberg Yes. Dead serious about the panel. I”m not the kind of girl that blows sunshine, trust me ;)
KristenDaukas That just made my day. Thank you!! annedgallaher kfreberg
I love when real-world encounters between social media connections become the catalyst for great posts like this! Really glad to have met you at Social Slam, Shonali! The content at the event was great, no doubt about it, but it was the people that were there that made it truly exceptional. Cheers!
jonbarrick It was one of the first stories I told my husband when I got home…! And I’m very happy to have met you IRL too. :)
Nope, that pretty much sounded like you. Polite but direct, no beating around the bush.
I’m pretty much as goofy online as I am off. I don’t think anybody would be surprised.
I would have probably been suckered in to do the survey…:).
bdorman264 Phew! No, no one would be surprised by you offline… I definitely wasn’t.
Oh, so remember when I said your name came up in the first 15 minutes of conversation at #soslam – this was when we were at the pre-event tweetup – it was because lauraclick swooped in for a hug instead of a handshake, which I loved. And we were talking about how with some people, you just do that, even if it’s the first time you’re meeting someone… and I looked at adamtoporek and said how I felt that way when I met you and him for the first time.
Shonali bdorman264 lauraclick It’s so true. Some people you’ve just connected with in such a way that it’s automatic. Of course, as I write this, it’s interesting to ponder margieclayman ‘s post over at kdillabough ‘s place about how well we know some people online. I’m glad, with you three, we’ve taken it 3D. :)
Adam | Customer Experience bdorman264 Me too! lauraclick margieclayman KDillabough
bdorman264 There is an art to being goofy.
shonali yes! #soslam is one big world-colliding situation! And it’s awesome when ppl live up to their social presence.
rhogroupee Definitely. The thing with this episode was that I had no clue it was going to happen. ;)