Guest Post by Amrit Pal
Move over, adult entertainment
It might border on redundant to mention that the social web has surpassed pornography as the most popular activity on the Internet.
In the Indian context, the web has begun to move beyond a media genre that was no different in terms of interruption when compared to conventional media like television and radio.
As privacy and choice gained momentum, permission-based Internet activity has led to what we now describe as the social web.
“Liking” a page translated from a click to a tangible emotion with human repercussions.
“User engagement” is the buzzword just seeping its way through every CEO’s checklist.
In fact, heavy manufacturing is probably the only exception in sectors that have been compelled to adopt social as a medium to “be remarkable” in human terms to their followers.
Consequently, social media agencies have mushroomed, with their fair share of self-confessed SM consultants cashing in on the tide.
Pink panties and social media
In terms of pure social involvement and contagiousness, the campaign with the highest immediate recall value is the “Pink Chaddi” movement.
(“Chaddi” is the Hindi word for “underwear.”)
As a protest against a right-wing Hindu fundamentalist organization’s assaults on what it termed “uncivilized women visiting bars,” a tribe of people decided to courier pink underwear to the organization’s offices.
The reaction spread like a virus and, in no time, more than a million pair of thongs were received at their office.
Neither convinced nor converted
Despite campaigns such as the pink chaddi, the Indian psyche towards social media can be best termed as skeptical, at the moment.
Apprehensions of a social bubble, destined to eventually attain saturation, still linger.
The entry level barriers in the social media sector being excruciatingly low, freelancers in SM barely command trust, barring a few exceptions. While most firms, sooner or later, joined the bandwagon, cross-sectoral impact is yet to be seen in a major way.
Advertising giants like Saatchi and Saatchi are slowly making a foray into the industry. In my opinion, it will take another five years, at least, for Indian social media to mature to the benchmarks set by campaigns like the Pepsi Refresh Project.
Indian users still have a long road to tread, where individual icons impact the conscience far deeper than evangelism.
Where do we go from here?
With a measly Internet penetration of 52 million in a country of 1.2 billion, the expandability of the social web is only limited by imagination.
India’s watershed scheme, the UIDAI, seeks to provide every Indian with a unique, digitally-signed, biometric-authorized identity.
Imagine the impact of UIDAI coupled with an API platform!
There is an unexplored goldmine of web services, waiting to be served to the core of India’s demography.
India is the cradle of regional languages. With the number of dialects numbering over a thousand, these invite customized content delivery.
As the social web penetrates virgin markets, improvising on what is exclusively perceived as an urban commodity, the next big thing could well be the semi-urban populace.
The next big thing
The rollout of 3G services in the near future further bolsters the avenues. Taking cues from platforms like Ushahidi and Ayllu, similar social technologies could add tremendous value to social and economic inclusion.
That would truly epitomize the spirit of “being social.”
With such territories begging to be explored, apprehensions of the social web attaining saturation can be put to rest.
It will, however, be engrossing to watch the myriad approaches that will lead to the revolution that India is heading towards.
More movements, more impact, more happiness and, perhaps, more campaigns Ã la pink panties!
Amrit Pal is an undergraduate engineering student at BITS Pilani in Goa, India. A staunch Seth Godin disciple, he is engaged with social enterprise development and its intersection with social web. When not building startups across various sectors, he loves bickering about typography and design. His ramblings that occasionally matter can be read here.