Being of Service During COVID-19
Estimated Reading Time: 5 minutesNo matter how scary things with COVID-19 are, there is almost always something we can do to be of service.
31
Mar 2020
22
Jan 2018
How NOT to Communicate: A Lesson From US Lawmakers
Estimated Reading Time: 3 minutesThe first US government shutdown of 2018 provides a valuable lesson in how NOT to communicate.
16
Sep 2015
State of Crisis Communications and Social Media from a Professor’s Perspective
Estimated Reading Time: 6 minutesSocial media plays a big role in crisis communications; but could also be a disaster. Karen Freberg explains how to avoid negative events going viral.
24
Jul 2015
Digital Crisis Communications: When to Shut Up
Estimated Reading Time: 6 minutesWhen working in digital crisis communications, talking up a storm isn't always the right thing. Sometimes you gotta shut up.