No matter how scary things with COVID-19 are, there is almost always something we can do to be of service.
The first US government shutdown of 2018 provides a valuable lesson in how NOT to communicate.
Social media plays a big role in crisis communications; but could also be a disaster. Karen Freberg explains how to avoid negative events going viral.
When working in digital crisis communications, talking up a storm isn't always the right thing. Sometimes you gotta shut up.