nicole tongson

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16 Feb 2011

In Public Relations, The Customer Is Your Media

Estimated Reading Time: 9 minutes

Social media makes it imperative for public relations professionals to factor reaching customers into their strategies; because in today's PR world, the customer IS your media. Continue reading

12 Jan 2011

When Public Relations, Social Media And Customer Service Converge

Estimated Reading Time: 12 minutes

My Eidia Lush experience showed it's more and more important to realize that public relations, social media and customer service are converging day by day. Continue reading