"Civility in the Digital Age," by Andrea Weckerle, is a thought-provoking read on privacy, civil discourse and conflict resolution in the digital age.
The recent discovery of Richard III's remains highlights the importance of reputation management. There's no excuse not to do so in the digital age.
Daniel Cohen examines why, despite his apparent misstep, GOP Presidential hopeful Hermain Cain is a public relations case study.
Big brands mustn't necessarily engage actively in social media, but they must be able to control their stories. Howie Goldfarb cites Apple.