So Your Spokesperson Flew the Coop…
Estimated Reading Time: 4 minutesBeing prepared for crisis situations is critical, and that means establishing a social media presence early on.
Being prepared for crisis situations is critical, and that means establishing a social media presence early on.
Susan G. Komen For the Cure never dreamed that by pulling Planned Parenthood's grants, it's become a poster child for how not to do PR.
Social media can be a valuable lifeline between you and your stakeholders when traditional communication tools fail, particularly in a crisis.
Social media is being used for good and bad following the 2011 Christchurch earthquake.