There’s an awful lot of social karma going around lately.
JOTW: My First Experience With Social Karma
For the last few years, I’ve occasionally guest-edited the free “Ned’s Job of the Week” e-newsletter. If you don’t know about it, it’s a free weekly newsletter that lists job postings sent to Ned Lundquist, ABC, by subscribers (as well as many he finds himself) in the spirit of sharing.
For a couple of weeks every year, I experience what Ned goes through on a daily basis: sifting through job postings sent by readers, looking for them myself, telling people how to subscribe and unsubscribe (even though the instructions are clearly listed in the newsletter) and then compiling all the information, along with other announcements that would be relevant (such as communication/PR events) into a newsletter that’s sent out every Monday.
It’s a lot of work, and I’m exhausted and relieved when Ned returns; but I’m always grateful for the additional connections I make by filling in for him, as well as honored by his trust that I’ll keep JOTW rolling along.
And I always ask myself: how on earth does he keep doing it?
The answer is very simple: Ned believes in social karma. Or rather, as he puts it, JOTW is dedicated to the “positive, unanticipated consequences of nedworking.” And no, that’s not a typo.
Ned didn’t start publishing JOTW to get something out of it. He did it to help a few folk he knew, and figured he might – just might – help himself along the way. Since its inception with a handful of subscribers, JOTW has grown tremendously; at last count, there are more than 11,111 members of the JOTW network. It now has a home on the Web as well as advertisers and sponsors.
The WIIFM Factor
Is Ned getting something out of JOTW now? You bet. But that’s not why he started it, and not why he keeps it going, or why he keeps it free to subscribers. And that, in my opinion, is why he’s successful.
Mind you, all this started several years ago, way before “social media” became the “buzzphrase” it is today. But to me, Ned epitomizes the inherent karmic element of social media. If you send something good out to your world – with no expectation whatsoever – something good will come back to you.
Twitter and Social Karma
One of the reasons I love Twitter is that it’s a perfect platform for social karma. Want to know who can enrich your network? Head to #followfriday. Want to show someone some Twitter-love? Re-tweet something interesting they’ve shared.
And through Twitter, I’ve come across even more instances of social karma.
Mark Story, for example, has started #blogmonday, where he highlights bloggers who might not be very well known. Arik Hanson posts interviews with professionals he thinks are “PR Rockstars” on his blog. Heather Huhman provides a wealth of PR resources by tagging relevant posts with #PRadvice. And there are countless others.
As far as I know, Mark, Arik and Heather aren’t necessarily “getting” anything out of their efforts. But I’m pretty sure they are enhancing their reputations (don’t worry, I’m not going to get into the whole personal branding thing here), building their networks and sowing the seeds for “positive, unanticipated consequences” which will have a beneficial effect on their work.
What’s the Communications Angle?
The first thing that anyone – including the many “gurus” out there – will tell you about social media is that it’s about listening, connecting and sharing. Everything else comes later.
If you’re a professional communicator grappling with the amoebic nature of social media, try thinking of it as your path to social karma.
After all, our business is communication, right? Sharing information, educating and informing audiences and hopefully, at the end of the day, doing some good by using smart communications to help organizations (or clients) achieve their goals.
Listening, sharing, connecting – this is what we DO. Don’t get intimidated by the technology behind it, or the buzzwords that tend to change quicker than David and Dania.
Call me naïve, but I believe social karma is a large part of what we do for a living. Social media is just another way to get there.
What about you? Is social karma part of your approach to communications? Have you found social media has increased your social karma? If you want to give props to someone who does, a comment would be a lovely way to do so.
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The best thing about this post for me is all of you who have taken the time to write in with your comments. Thank you!
Shonali … good stuff.
I like what @amymengel had to say … “social media almost breeds a helpful attitude” …
I’d also argue that there are a lot of people out there that only want to push their stuff and their giving back is done with expectations – and i can’t say I’m not guilty of doing just that at times.
I think that, at the end of the day, those that give and serve others are always better off – in physical and digital life – but that is a challenging thing to do all the time.
http://twitter.com/franswaa
Great post Shonali! I’m a big believer in giving vs. getting. When you help others, good karma is bound to find you.
Awesome post Shonali….great analogy!
Hi! I loved your article and would love to add my iniatieve re. Twitter and Social Karma: the only Twittermagazine http://www.twittermagazine.nl. People love it and they love to be featured!
Thnx 4 yr great article!
Shonali, this is such a timely post… especially when you think about the recent rash of celebrities who have rushed to Twitter and, for the most part, probably aren’t using it (or other social platforms) to help people out.
What I love about social media is that it almost *breeds* a helpful attitude among a lot of people who participate. You see things like Arik Hanson’s job tweet-a-thon for Scott and Sonny and you just want to be a part and do what you can to help out. Or you connect with amazing students like David and Sheema and do whatever you can to help them connect with professionals and get job leads (like Stuart did).
Yes, there is sometimes a side benefit of increased recognition or personal brand or whatever you want to call it, but it’s really about paying it forward (sorry to use to cliche) and helping to strengthen those bonds of professionalism and friendship among the social media community.
@amymengel
Both online and offline, 10 minutes of help from one person can make a world of different to one or many others. Great thoughts, Shonali. If we all acted this way professionally and personally, via our IRL networks and social networks, with our families and partners, and everything in between, we’d all be better for it.
Information is one of the easiest things to pass on that can make a huge impact on the recipient. And the time it takes to share it is often minimal. I’ve met people who find the power of holding information more rewarding than sharing it. Never understood that.
I’ve spent my life and career listening, sharing and connecting. Social media just lets me do it more quickly with more people.
Instant Karma.
Thanks for the shout Shonali. I can’t speak for the others you mentioned in your post, but I most definitely do not post my PR Rock Star Conversations because I’m going to “get something back.” I do it because they’re fun. I do it because I think we need a platform to recognize all the great PR and marketing work being done in Minneapolis–and across the country. And I do it because it just feels right.
I’m dismayed to see more and more folks entering this space with that “me me me” mentality. I can only hope the good folks I’ve met online like you, Scott Hepburn, Sonny Gill, David Mullen, Rachel Kay and the countless others will help bring these folks along to understand it’s not all about them, really. It’s about “us.” Right?
Great blog post. As a student, people such as Arik and Heather help me out on a daily basis and I could not be more appreciative. I just hope that somewhere down the line I am able to do the same!
Thank you all very much for your kind words and for taking the time to stop by and comment. Social karma is coming your way for sure!
Shonali – a great post for sure. After reading it, I’m reminded of a phrase you hear often regardless of the environment you are in: “You get out of it what you put into it.” Social media is certainly no exception…in fact it is probably the rule here.
Nice Post, Shonali! I’m glad you’ve brought this up – social media karma (to me) is what separates quality communicators from people I’d like to call ‘suits.’ Suits can be seen as the ‘Bob Sugar’ types of the world – all gloss and not substance. Their mantra can be something along the lines of being ‘in it to win it’ – they don’t even consider the whole concept of paying it forward.
The GREAT thing about social media is that (sooner or later) these suits get found out. Could it be the extra starch in the shirts…?….the BLASTING ‘techniques’ they have for engaging…? Who knows exactly….but they DO get found out.
We just gotta keep on keepin’ on and making the social media world a place to engage, learn and grow!
Great blog post, Shonali. I like the comparison to karma. I’ve also been trying to let others know how social karma works. Keep up the good work!
This is great! Each day, I make a point to check out all of Heather Huhman’s twitter posts. While I am no longer looking for a summer internship, I continue to browse through them just to learn about other companies, as well as what people are talking about in the world of PR. Her efforts, and others who are doing the same, are preparing the next generation of PR professionals. Definitely good social karma!
I can’t tell you how important social karma is. It just landed @DavidSpinks a job via a guest post he did on my blog. I love these kinds of random unintended consequences of being a good dude. Hoping this one works out for you as well Shonali :).
Shonali,
As more of tweets on Twitter and posts on LinkedIn contain overt commercial messages, thanks for reminding us that social media has “people helping people” in its DNA. This post brought a smile to my face.
Gail
Shonali,
Thanks for the good karma. Expect some more coming back your way on the next #blogmonday.
Mark