Are you a small business facing the social media hump? This might help you get over it.
In business, fairy dust doesn't just appear; we have to make it, and sprinkle it on ourselves (or our businesses).
Streak, currently an extension for Chrome and Safari, is one of the best CRM systems for small business owners who use Gmail or Google Apps.
Getting to the next level in business is about bringing in new things, but not until after tending to the old.