A designer by trade, Adam Weitz crowdsourced the logo design for his nonprofit organization and found that the practice isn't really the industry's dark side.
Apple isn't top of mind when it comes to companies excelling at customer service, but its products make evangelizers out of its customers.
Costa Coffee, one of the UK's largest companies, has decided not to actively participate in Twitter. Do you think this is wise?
Joe Witte, co-founder and EVP at MycroBurst, reflects on the turmoil social media has thrown the advertising world of Mad Men into.