Chobani develops a large customer base by building relationships through customer outreach. Howie Goldfarb, a Chobani brand ambassador, explores.
Public relations professor/professional/die-hard romantic Kirk Hazlett offers thoughts on Valentine's Day, public relations, and relationship management.
Streak, currently an extension for Chrome and Safari, is one of the best CRM systems for small business owners who use Gmail or Google Apps.
Good customer service is about making each customer feel as if they are the most important one around, and is critical in good public relations.
